BUSINESS TERMS

I. GENERAL PROVISIONS
1. These general terms and conditions (hereinafter referred to as “Terms and Conditions”) comply with the provisions of Law no. 40/1964 of the Amended Civil Code (hereinafter referred to as the “Civil Code”), Law no. 250/2007 on consumer protection and amending the Law of the Slovak National Council no. 372/1990 on Offenses, as amended (hereinafter referred to as the “Consumer Protection Law”), Law no. 102/2014 on the protection of consumer rights in the sale of goods or the provision of services on the basis of an agreement concluded at a distance or an agreement concluded outside the premises of the seller, and on amendments to certain laws (hereinafter referred to as the “Law on the Protection of Consumer Rights in Distance Selling”)

(hereinafter referred to as the “Seller”)

2. These Terms and Conditions govern the mutual rights and obligations between the Seller and an individual (hereinafter referred to as the “Buyer”) for the sale of products through the web interface located on the website available at the Internet address --------- (hereinafter referred to as “Internet store”).
3. These Terms and Conditions of sale are in English.

II. INFORMATION ABOUT PRODUCTS AND PRICES
1. The information about goods, including prices for individual goods and their main characteristics, is indicated in the catalogue of the online store. The prices of goods are indicated including value added tax. The prices of the goods remain valid for the period when they are displayed in the online store.
2. All presentations of goods posted in the catalogue of the online store are informative and the seller is not obliged to conclude a sales contract in relation to these goods.
3. The information about the costs associated with the packaging and delivery of goods is published in the online store in the section about the product and the conditions for its delivery.
4. Possible discounts from the purchase price of the goods cannot be combined with each other, unless the Seller and the Buyer have agreed otherwise.

III. GOODS ORDER
1. Expenses incurred by the Buyer when using means of communication at a distance in connection with the purchase of goods (expenses for connecting to the Internet, expenses for telephone conversations) are paid by the Buyer independently.
2. The Buyer orders the goods by filling out the order form on the site.
3. When placing an order, the Buyer chooses the product, the quantity of the product, the method of payment and delivery.
4. Before sending the order, the Buyer is allowed to check and change the data entered by him/her in the order. The condition for the validity of the order is the filling in of all mandatory data in the order form and confirmation by the Buyer of familiarization with these conditions.
5. After receiving the order, the seller sends the Buyer an acknowledgment of receipt of the order to the e-mail address that the Buyer entered when placing the order. This confirmation is automatic and does not constitute a contract. The seller’s current conditions are attached to the confirmation.
6. In the event that the Seller fails to fulfill any of the requirements listed in the order, or the product is out of stock, he/she will send the Buyer a modified offer to his/her e-mail address.
7. All orders accepted by the Seller are binding. The Buyer may cancel the order until the Seller receives notification of acceptance of the order. The Buyer can cancel the order by phone using the phone number or e-mail of the Seller specified in these conditions.
8. In the event that a clear technical error was made on the part of the Seller when indicating the price of the goods in the online store, or in the process of placing an order, the Seller is not obliged to deliver this product to the Buyer at a knowingly incorrect price even if the Buyer was sent an automatic confirmation of receipt of the order in accordance with these conditions. The Seller informs the Buyer about the error without undue delay and sends the amended offer to the Buyer to his/her e-mail address.

IV. TERMS OF PAYMENT AND DELIVERY OF GOODS
1. The price of the goods and any costs associated with the delivery of the goods can be paid by the Buyer in the following ways:
- By bank transfer to the bank account of the Seller according to the invoice issued by the Seller.
- Cash upon receipt of the goods, by agreement with the Seller, at the Seller’s office.
2. Together with the purchase price, the Buyer is obliged to pay the Seller the costs associated with the packaging and delivery of the goods in the agreed amount.
3. In the case of cash payment, the purchase price shall be paid upon receipt of the goods. In the case of non-cash payment, the purchase price is payable within 7 days from the date of the invoice to the Buyer.
4. In the case of non-cash payment, the Buyer’s obligation to pay the purchase price is considered fulfilled at the moment the corresponding amount is credited to the Seller’s bank account.
5. In the case of the purchase of goods on order, the Seller requires the Buyer to make a partial prepayment related to the purchase of materials, their delivery to the place of manufacture, the work of craftsmen for the manufacture of the product.
6. The goods are delivered to the Buyer:
- to the address indicated by the Buyer in the order via the Slovak Post.
- alternative delivery services as agreed with the Seller.
7. The choice of delivery method is carried out when ordering goods.
8. The cost of delivery of goods, depending on the method of sending and receiving goods, is indicated in the order of the Buyer and in the confirmation of the order by the Seller.
9. When accepting the goods from the carrier, the Buyer is obliged to check the integrity of the packaging of the goods and, if defects are found, immediately notify the carrier and the Seller about this. In the event of a violation of the packaging, indicating unauthorized entry into the shipment, the Buyer is not obliged to accept the shipment from the carrier.
10. The Seller issues a tax document, that is an invoice to the Buyer. The tax document is sent to the Buyer’s email address.

V. DEFECTIVE PERFORMANCE RIGHTS
1. The Seller is responsible to the Buyer that the goods are free from defects upon receipt. In particular, the Seller is liable to the Buyer for the fact that, at the time the Buyer accepts the goods:
- the product has the properties agreed by the parties, as described by the Seller in the online store,
- the goods are suitable for the purposes indicated by the Seller for their use, or for which goods of the same type are usually used,
- the quality or design of the product is consistent with the agreed pattern or design,
- the goods are in the appropriate quantity.
2. If a defect is found, the Buyer may file a claim with the Seller and demand:
- exchange for a new product,
- a reasonable discount off the price of the next purchase.
3. The Buyer has the right to refuse the purchase if the product has a significant defect. Confirmation of the defect is the provision to the Seller of a photo/video of the detected defect in the goods.
4. The Seller or an employee authorized by him makes a decision on the defect immediately, in complex cases – within seven working days.
5. The Seller informs the Buyer in writing about the results of the consideration of the complaint and agrees with the Buyer the options for solving the problem.

VI. DELIVERY
1. The contracting parties may deliver to each other all written correspondence by e-mail.
2. The Buyer delivers the correspondence to the Seller at the e-mail address specified in these Terms and Conditions. The Seller delivers correspondence to the Buyer at the email address specified in his order.

VII. PERSONAL DATA
1. All information provided by the Buyer to the Seller is confidential. This is the e-mail address, last name, first name of the Seller, delivery address of the goods. The data will not be used in any other way, except for the purpose of fulfilling the obligations for the Buyer to purchase products from the Seller through his online store.

VIII. FINAL PROVISION
1. All agreements between the Seller and the Buyer are governed by the legal order of the Slovak Republic. If the relationship established by these Terms and Conditions contains an international element, the parties agree that the relationship is governed by the Laws of the Slovak Republic. This does not affect consumer rights arising from generally binding legal provisions.
2. All rights in the Seller’s website, especially content copyrights, including page layout, photographs, graphics, trademarks, logos and other content and elements, belong to the Seller. It is forbidden to copy, modify or otherwise use the site or part of it without the consent of the Seller.
3. The Seller is not responsible for errors resulting from the intervention of third parties in the Online Store or as a result of its use contrary to its intended purpose. When using the online store, the Buyer must not use procedures that may adversely affect his/her work, and must not take any action that may allow him/her or third parties to interfere with or use the software or other components that make up the online store and use the Internet store or parts thereof or software in a manner that would be contrary to its purpose.

These Terms and Conditions come into force on 01.12.2022.